Privacy policy
PRIVACY POLICY
Last Updated: August 31, 2026
Wholesomeology (“Wholesomeology,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us.
This Privacy Policy explains what information we collect when you visit or make a purchase from our website, how we use that information, when we may share it, and the choices you have regarding your information.
By using our website or purchasing from Wholesomeology, you acknowledge the practices described in this Privacy Policy.
SECTION 1 — INFORMATION WE COLLECT
When you purchase something from our store, we collect information necessary to process and fulfill your order. This may include:
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Your name
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Billing and shipping address
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Email address
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Phone number, if provided
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Order and purchase information
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Payment and transaction information
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Any other information you voluntarily provide to us
Payment information is generally processed by Shopify and/or third-party payment processors. We do not intentionally retain complete payment card numbers on our own systems.
When you browse our website, certain information may also be collected automatically through Shopify and other technologies, including:
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Internet Protocol (IP) address
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Browser type and version
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Device information
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Operating system
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Pages or products viewed
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Referring website or source
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General information about how you interact with our website
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Cookies and similar tracking technologies
We use this information to operate, secure, analyze, and improve our website and services.
SECTION 2 — HOW WE USE YOUR INFORMATION
We may use the information we collect to:
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Process and fulfill orders
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Process payments
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Ship and deliver purchases
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Communicate with you about your orders
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Provide customer service
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Respond to questions, requests, or messages
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Maintain customer and transaction records
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Prevent fraud and protect the security of our website
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Improve our products, website, and customer experience
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Understand how customers interact with our website
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Send marketing communications when you have opted in or where otherwise permitted by law
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Conduct advertising, analytics, and marketing activities
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Comply with applicable legal obligations
We only use personal information for legitimate business purposes and in accordance with applicable law.
SECTION 3 — EMAIL MARKETING
If you choose to subscribe to our email list, we may send you emails about:
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New products and releases
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Restocks
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Shop updates
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Promotions and special offers
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Events
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Wholesomeology news and other relevant content
You can unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails or by contacting us at wholesomeology@gmail.com.
Unsubscribing from marketing communications does not prevent us from sending transactional or service-related communications, such as order confirmations, shipping notifications, or messages regarding an order you have placed.
SECTION 4 — ADVERTISING, ANALYTICS & DATA SHARING
We may use third-party advertising, analytics, and marketing services to help us understand how visitors use our website, measure the effectiveness of our marketing, and show relevant advertisements.
Depending on the services and integrations enabled on our store, these providers may use technologies such as cookies, pixels, tags, or similar tracking technologies.
These services may receive information such as:
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IP address
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Device or browser information
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Website activity
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Pages or products viewed
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Purchase or conversion information
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Email address or other identifiers, where permitted and applicable
Some advertising platforms may use this information to match website visitors or customers with users on their platforms for advertising, measurement, or attribution purposes.
The specific information shared depends on the third-party services and integrations currently enabled on our website.
Where required by applicable law, we provide mechanisms to manage consent or opt out of certain forms of targeted advertising or sharing of personal information.
You can also manage certain privacy preferences through the privacy or cookie controls available on our website.
SECTION 5 — YOUR CONSENT
How do you provide consent?
When you provide personal information to complete a transaction, verify your payment, place an order, arrange for delivery, or request a return or refund, you consent to our collecting and using that information for that specific purpose.
Where we process information for marketing or other purposes requiring consent, we will request consent where required by applicable law or provide an appropriate opportunity to opt out.
How do I withdraw my consent?
If you change your mind, you may withdraw your consent for marketing communications or request that we stop certain uses of your personal information where applicable.
You may contact us at:
Email: wholesomeology@gmail.com
Mail:
Wholesomeology
Attn: Privacy
P.O. Box 43660
Jacksonville, FL 32203
Please note that withdrawing consent does not necessarily require us to delete information that we are legally required or otherwise permitted to retain, such as certain transaction records.
SECTION 6 — DISCLOSURE OF YOUR INFORMATION
We may share personal information with third parties when reasonably necessary to operate our business and provide services to you.
These parties may include:
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Shopify, which hosts and operates our online store
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Payment processors
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Shipping and delivery providers
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Email and marketing service providers
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Website analytics providers
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Advertising and social media platforms
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Fraud prevention and security providers
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Technology and software providers
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Professional advisors, where necessary
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Government authorities or law enforcement when legally required
We do not sell your personal information as a standalone product.
However, certain privacy laws may define targeted advertising, sharing, or certain disclosures of personal information as a “sale” or “sharing” of personal information. Where applicable, we will provide the rights and choices required by those laws.
We may also disclose information when we believe disclosure is necessary to comply with applicable law, legal process, court orders, or governmental requests, or to protect the rights, property, or safety of Wholesomeology, our customers, or others.
SECTION 7 — SHOPIFY
Our store is hosted on Shopify, which provides the e-commerce platform through which we sell our products.
Shopify processes certain personal information on our behalf and may also process information in accordance with its own privacy practices.
For more information about how Shopify handles personal information, please review:
We encourage you to review Shopify's policies to understand how Shopify collects, uses, and protects information processed through its services.
SECTION 8 — THIRD-PARTY SERVICES
We may use third-party service providers to help us operate our business. These providers may process personal information only to the extent reasonably necessary to provide their services to us.
Examples may include payment processors, shipping providers, email marketing platforms, analytics providers, advertising platforms, and other technology services.
These third parties may have their own privacy policies governing how they handle information.
When you interact with a third-party website, application, payment service, or other platform, that third party's privacy policy may apply instead of this Privacy Policy.
We are not responsible for the privacy practices of websites or services that we do not own or control.
SECTION 9 — LINKS TO OTHER WEBSITES
Our website may contain links to third-party websites, including social media platforms, payment services, or other resources.
Once you leave the Wholesomeology website, this Privacy Policy no longer governs information collected directly by the third party.
We encourage you to review the privacy policies of any third-party websites you visit.
SECTION 10 — COOKIES & TRACKING TECHNOLOGIES
Our website uses cookies and similar technologies.
Cookies are small files placed on your device that allow websites to recognize your browser and remember certain information.
Cookies and similar technologies may be used to:
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Keep our website functioning properly
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Remember items in your shopping cart
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Maintain your session
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Understand website traffic and usage
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Measure advertising and marketing performance
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Personalize or improve your experience
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Support security and fraud prevention
The specific cookies and tracking technologies used on our website may change as Shopify, our applications, and our business tools change.
Where required by applicable law, you may be presented with options to accept, reject, or manage certain non-essential cookies and tracking technologies.
You can also manage cookies through your browser settings. Blocking certain cookies may affect the functionality of portions of our website.
SECTION 11 — DATA SECURITY
We take reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, use, alteration, disclosure, or destruction.
Payment information submitted through our store is processed using Shopify and/or third-party payment providers that maintain security measures appropriate to their services.
However, no method of transmission over the Internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security of your information.
SECTION 12 — DATA RETENTION
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including processing orders, maintaining business and transaction records, providing customer service, complying with legal obligations, resolving disputes, enforcing agreements, and protecting our business.
The length of time information is retained may vary depending on the type of information and the purpose for which it was collected.
When information is no longer reasonably necessary, we may delete, anonymize, or securely dispose of it, subject to applicable legal and business requirements.
SECTION 13 — YOUR PRIVACY RIGHTS
Depending on where you live, you may have certain rights regarding your personal information.
These rights may include, where applicable:
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The right to know what personal information we collect and how it is used
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The right to request access to personal information
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The right to request correction of inaccurate information
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The right to request deletion of personal information
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The right to opt out of certain targeted advertising or sharing of personal information
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The right to withdraw consent where processing is based on consent
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The right to appeal certain privacy decisions
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The right to non-discrimination for exercising applicable privacy rights
To make a privacy request, contact us at:
We may need to verify your identity before completing certain requests to protect your information from unauthorized disclosure.
We will respond to valid requests within the timeframe required by applicable law.
SECTION 14 — CHILDREN'S PRIVACY
Our website is not directed toward children under the age of 13.
We do not knowingly collect personal information from children under 13.
If you believe that a child has provided us with personal information, please contact us at wholesomeology@gmail.com so we can take appropriate steps.
SECTION 15 — CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in our business, website, technology, legal requirements, or privacy practices.
When we make changes, we will update the “Last Updated” date at the top of this policy.
We encourage you to review this Privacy Policy periodically so that you remain informed about how we handle personal information.
Your continued use of our website after changes are posted constitutes acknowledgment of the updated Privacy Policy to the extent permitted by law.
SECTION 16 — BUSINESS TRANSFERS
If Wholesomeology is involved in a merger, acquisition, sale of assets, reorganization, bankruptcy, or other business transaction, personal information may be transferred as part of that transaction, subject to applicable law.
We will take reasonable steps to ensure that any successor or acquiring entity handles personal information in accordance with applicable legal requirements.
QUESTIONS & CONTACT INFORMATION
If you have questions about this Privacy Policy, want to exercise an applicable privacy right, or have concerns about how your personal information is handled, please contact us:
Wholesomeology
Email: wholesomeology@gmail.com
Mail:
Wholesomeology
Attn: Privacy
P.O. Box 43660
Jacksonville, FL 32203